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Strategy

Shopify Operations Strategy Consulting

Fractional ops leadership and 90-day execution plans for scaling Shopify Plus brands without a full-time COO.

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Who it's for

You are between $5M and $50M and operations is the constraint on growth. You do not need a full-time COO yet but you need senior ops thinking on a regular cadence — quarterly planning, vendor decisions, hiring calls, and the unglamorous review of what is actually broken.

What's included

  • Quarterly operations review: WMS, ERP, 3PL, inventory, returns, and the org chart that runs it all
  • A documented 90-day execution plan each quarter, sequenced by impact and dependency
  • Vendor and platform decisions on call: WMS selection, 3PL RFQs, ERP scoping, app shortlists
  • Hiring support for ops roles: JD calibration, interview loops, comp benchmarks
  • Direct involvement in any major operational transitions (3PL migration, WMS rollout, ERP go-live)
  • Monthly KPI review against named ops metrics (cost per order, accuracy, cycle time, on-time rate)

Typical timeline

Quarterly engagement or rolling 6-month retainer.

Typical investment

$8K–$20K per month depending on cadence and scope.

Frequently asked

Questions operators ask before scoping shopify operations strategy consulting

How is this different from a one-off audit?
An audit is a snapshot; this is ongoing. We are in the operational rhythm with you — present at planning, present at vendor decisions, present when the unexpected breaks. Engagement structure favors compounding context over time.
Do we need to be on Shopify Plus?
Most clients are, but we work with standard Shopify at the upper end of the $5M+ band. Below $1M the engagement economics rarely pay back; we will tell you that honestly.
Will you replace the need for an internal ops lead?
No, we augment them. If you do not have one, we help you scope and hire one. The fractional model works as a bridge until you justify the full-time role — typically at $20M+ revenue.

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