Fulfillment

Fulfillment Workflow Optimization

Tighten pick-pack-ship cycle times, renegotiate carrier rates, and remove the workflow drag that costs you margin.

Who it's for

Your fulfillment cost per order has crept up. Cycle time is unreliable. Carrier invoices are full of accessorial charges nobody questions. You suspect operations could be 15–25% cheaper but you do not know where to start.

What's included

On-site (or virtual) workflow audit with stopwatch data and observed bottlenecks
Pick path redesign and zone-based picking recommendations
Carrier rate audit: parcel, freight, accessorials, and dim-weight exposure
Negotiated rate cards from at least two carriers (UPS, FedEx, USPS, regionals)
A 90-day execution plan with named owners and weekly check-ins

Typical timeline

4–8 weeks for an audit and rate negotiation; longer for in-warehouse implementation.

Typical investment

$15K–$40K for an audit; performance-based pricing available on saved carrier spend.

Frequently asked

Questions operators ask before scoping fulfillment workflow optimization

Do I need to be in-house fulfilling for this to matter?

Not at all — about half our engagements are operators auditing their 3PL relationship. The methodology is the same.

Will you re-negotiate our existing carrier contracts?

Yes. We typically negotiate alongside your team rather than in your place, since carriers respond best to your direct relationship.

How do you measure success?

We baseline cost per order, cycle time p50/p95, and accessorial-charge ratio at the start. Engagement success is measured against those numbers 30 and 90 days post-engagement.

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